How do you know if you lack empathy?
Every so often I’ll have a client tell me they lack empathy. “How do you know?” I’ll ask. Generally the answer is some version of “My partner tells me”.
Upon deeper inquiry, we might discover that this person is actually incredibly attuned to their partner’s feelings, that they can read or intuit their partner’s experience in the minutest detail. In fact, what we usually discover is not that they are out of touch with their partner’s emotional experience, but just the opposite: they are profoundly sensitive and deeply moved by how their partner feels. It isn’t that they lack emotional empathy; the problem is that they don’t know how to handle it. They get overwhelmed. And so they protect themselves.
If we feel too much, and we don’t know how to manage those feelings, we resort to predictable coping strategies: We distance ourselves, become defensive, shut down, lash out, criticize, avoid, go numb, even turn to substance abuse or compulsive behaviours.
Is it empathy that is lacking… or is it emotional maturity?
When a client complains to me that their partner lacks empathy, further investigation very often reveals a different picture. What is actually lacking is emotional maturity, ie – the courage, tolerance, and boundaries required to navigate feelings effectively.
It takes courage to let ourselves feel, and to let ourselves be seen feeling. It takes courage to remain present in the face of a loved one’s strong feelings. And it takes courage to reveal (and also manage) the impact they are having upon us – positive, negative, and otherwise. This courage includes a willingness to confront, to disappoint, or to anger our partner.
If we don’t want to succumb to semi-conscious strategies of distancing, numbing, defensiveness, avoidance etc, then we must learn to tolerate the discomfort of feeling our partner’s feelings, no matter how uncomfortable they might be. This necessarily implies boundaries; we must have ample sense of our own emotional agency, of where our experience is distinct from our partner’s. Without these boundaries we are likely to get swept up and overwhelmed by our partner’s emotions, and so trigger those protective mechanisms that look, from the outside, like a lack of empathy.
These qualities of courage, tolerance, and boundaries are markers of emotional maturity and sophistication. Without these qualities empathy may remain present, but stunted; emotional fusion, co-dependency, distancing, and angry acting out are some of the consequences.
Empathy asks us to develop emotional resiliency
When empathy is naively equated with kindness we miss big parts of the picture. Empathy is actually value-neutral in the sense that it isn’t necessarily good or bad. Empathy can cause a lot of suffering if it isn’t accompanied by emotional resiliency, ie – courage, tolerance, and boundaries. Additionally, empathy can be used intentionally or unconsciously to hurt, manipulate, and abuse people; knowing how others feel can be ammunition against them.
In my experience as a couples therapist, empathy doesn’t need so much to be learned or taught, it needs to be allowed, confronted, comprehended. Biological evolution has hard-wired us for empathy. The question is how much of it we can risk feeling, and what we do with those feelings. If we can’t handle our partner’s feelings we’ll minimize, resist, or otherwise disconnect from them.
Sure, some people do truly and pathologically lack the capacity for empathy, but that almost never turns out to be the case in my couples counselling practice. I have found that rarely do people have to learn how to let their partner’s emotional experience touch them, rather they have to practice tolerating the impact, and navigating the outcomes skillfully.
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